patients

What to Expect

We request that walk-in patients arrive 15 minutes prior to registration, as there is a line that forms outside and the sooner patients arrive the quicker they can complete their visit. When patients arrive, we request that they stay in queue of who arrived first. Upon entering the building at opening time, patients take a ticket, have a seat, and wait for their number to be called. Numbers are called in order and patients are registered at the front desk with our Clinic Coordinator. After this, the medical students call patient names when they are ready to take patients in for their visit. During the encounter, the patients first see a team of medical students and then an attending physician. With the involvement of the patients, the medical team will make an action plan that provides care and education. We are proud to serve the West Ridge community and welcome all patients at the clinic.

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